Thank you for shopping with Bolo Fitness! We are committed to delivering your products efficiently and affordably. This policy outlines our shipping procedures and options.
 
1. Order Processing Time
 
All orders are processed within 1-2 business days (Monday - Friday), excluding public holidays.
After your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.
 
2. Shipping Options & Rates
 
We offer the following shipping options for your convenience:
Option A: PAXI (Store-to-Store)
 
For a convenient and highly affordable option, we use the PAXI store-to-store service.
Cost: A flat rate of R109.95 per parcel.
 
Delivery Time: 3 - 5 business days to your chosen PAXI collection point.
 
Parcel Limits: This service is for our standard parcel size (fits in the PAXI standard bag: 45cm x 37cm, up to 5kg). For larger orders, we may need to contact you regarding alternative shipping arrangements.
 
How the PAXI Service Works:
 
Select PAXI at Checkout: Choose the PAXI shipping option when you place your order.
Specify Your Collection Point: This is a crucial step. Please find your most convenient PAXI collection point (at participating PEP, Ackermans, Shoe City, or PAXI Point stores) and write the Store Name and Suburb in the "Order Notes" section at checkout. You can find your nearest PAXI point on the PAXI Store Locator.
Dispatch: We will package your order and dispatch it via our local PAXI point.
Notification: You will receive an SMS notification from PAXI as soon as your parcel is ready for collection at your chosen store.
 
Collection: To collect your parcel, you will need to present the SMS proof of arrival and a valid form of identification (ID book, driver's license, or passport).

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